Update: 03 December 2025
DimixScreen attaches great importance to ensuring that the processing of your personal data is carried out in accordance with applicable privacy legislation, and with GDPR in particular. This privacy policy was updated on the date mentioned above.
This privacy policy explains why we collect information about you as an individual when using and visiting our websites and how we handle it. All information that we collect about you during your visit to or use of our websites will be treated in accordance with this privacy policy and will only be shared in accordance with this privacy policy.
Applicable Law
The policy of DimixScreen for the protection of personal data of the user strictly complies with the laws applicable in Belgium, the Netherlands, and the European Union.
This policy shall be interpreted in accordance with the laws of the Netherlands, and any dispute or claim arising out of or in connection with this privacy policy or the breach thereof shall be settled conclusively under the Arbitration Rules of the NAI (Netherlands Arbitration Institute) by one or more arbitrators appointed in accordance with these rules. The seat of arbitration shall be Rotterdam. The arbitration proceedings shall be conducted in English.
Management of the DimixScreen Websites
The DimixScreen websites Dimix.be and all its subdomains are managed by:
- DimixScreen Belux: Slamstraat 10, 3600 Genk, Belgium.
The DimixScreen websites Dimix.nl & Dimix.com and all their subdomains are managed by:
- DimixScreen Nederland bv: Minervum 7097, 4817 ZK Breda, The Netherlands.
Hereinafter referred to as "the DimixScreen websites". DimixScreen Belux & DimixScreen Nederland bv are together referred to as "DimixScreen".
What personal data is collected by DimixScreen and what is it used for?
Information you provide:
As a user of the DimixScreen websites, you can create an account or request information by filling in a form, whereby you expressly acknowledge that we may use the personal information provided to identify you. We may store the following personal data about you:
- Your contact information (name, job title, gender, title/salutation, email address, shipping information such as delivery and billing addresses).
- Demographic data, company name, business type/industry, and similar details.
- Payment-related information such as your credit card number, expiration date, card type, and billing address.
Sensitive information:
DimixScreen does not collect sensitive personal data (such as data revealing racial or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from Users. DimixScreen will, where necessary, ask for the User's express consent should such information ever be requested.
What can your personal data NOT be used for?
DimixScreen does not sell or rent your personal information to third parties for marketing purposes. We do share this information with third parties strictly to carry out your requests, e.g., a parcel delivery service will receive your address details from DimixScreen so that they can deliver your order to your address. These third parties do not store or share your personal information other than to execute the requested services. Furthermore, they are bound by confidentiality agreements restricting the use of the shared information.
The Cookie Policy of DimixScreen
DimixScreen places high importance on protecting your privacy and providing optimal user comfort on our Website. We are committed to informing you clearly about the cookies we use on this website. Transparency builds trust! What are cookies? What exactly do they do? And what do they not do? How can you delete them? You can read all about it below.
What is a cookie?
A cookie is a simple data file sent along with the pages of this Website. It can then be stored by your browser on your computer's hard drive or on your tablet or smartphone.
What are cookies used for?
Through cookies, our Website can recognize you. The Website learns your preferences and automatically adapts to your wishes. For example, thanks to these cookies, you will view the Website in your preferred language, avoiding the need to set your language preference on each visit. Cookies ensure your visit to this DimixScreen website is smoother and more enjoyable.
Cookies also allow us to monitor which web pages are popular and how much time you spend on them on average during your visit. Cookies can also be used for commercial purposes. By recording your areas of interest, they ensure that email marketing communications only inform you about products or services that may be relevant to you.
Which cookies do we use?
There are two main categories: first-party cookies and third-party cookies.
- First-party cookies are managed by DimixScreen directly. For first-party cookies, the domain attribute typically corresponds to the domain in your browser address bar.
- Third-party cookies are managed by a third party, giving them access to data regarding your browsing behavior.
This DimixScreen website uses the following cookies:
- Connection cookies (essential cookies): These cookies are required for the Website to function properly. Deleting these cookies will cause issues when logging in, browsing, or completing forms on the Website.
- Functional cookies: These serve to tailor your browsing experience to your preferences. For example, they remember your preferred language, whether you accepted certain options, and display information you previously viewed on another page. Without these cookies, you would lose the convenience they offer and would need to reconfirm certain choices on each visit or page view.
- Statistical/analytical cookies: We use these cookies to measure usage of the Website. They provide insight into performance and loading times of the Website and web pages. This information is always anonymized.
- Advertising cookies: These are used to display content based on the user profile compiled.
- Tracking & Targeting cookies: These are third-party cookies that can be retrieved by that party. They serve to link external advertising campaigns of DimixScreen to Website usage and thus evaluate the impact of these campaigns.
Viewing and Modifying Personal Data?
You can view and update your personal information via the "My Account" page on the DimixScreen websites. You must log in first. Please note that previous profile information may remain stored in database backups for a certain period.
Closing Your Account
As a user, you have the right to have your account deleted. You cannot close your account directly through the DimixScreen websites. If you wish to permanently close your account, please contact us at [email protected] or [email protected], and we will take the necessary steps.
Following account closure, we may retain certain data you contributed if we consider it necessary for legitimate business purposes, such as analysis of aggregated, non-personal data, account recovery, fraud prevention, abuse prevention, or as required by law.
Privacy Inquiries & Complaints
Under GDPR legislation, every user has the right to object, upon request and free of charge, to the processing of their personal data for direct marketing purposes.
Any such request may be submitted by sending an email to [email protected] or [email protected].
The User may request DimixScreen to access all personal data stored in our database, or request its deletion by sending a signed letter accompanied by a copy of their identity card to the data controller at one of the following addresses:
- DimixScreen Belux: Slamstraat 10, 3600 Genk, Belgium.
- DimixScreen Nederland: Minervum 7097, 4817 ZK Breda, The Netherlands.
DimixScreen will ensure every request is processed without undue delay.
Security
Protection Measures:
DimixScreen makes every reasonable effort to secure and protect servers, applications, and databases against unauthorized access and use through physical, administrative, and technological security measures.
When you create an account on the DimixScreen websites, you choose a password to secure your account. A password is only as secure as you make it: choose a unique password and keep it confidential. You can update your password at any time via the "Change Password" page under the "My Account" menu.
Sensitive data, such as credit card details, are protected using SSL encryption when transmitted between your web browser and the DimixScreen websites.
DimixScreen restricts access to your personal information solely to those employees and authorized agents who need it to manage, improve, and maintain your account, or to supply product and service information.
Unfortunately, no transmission over the internet can be guaranteed 100% secure. In case of specific concerns regarding sensitive personal data, users should decide whether to transmit such data over the internet.
You are responsible for safeguarding your login credentials. Please note that unencrypted emails, instant messages, and similar communications with other users of DimixScreen are not secure, and we strongly advise against transmitting confidential information through these channels.
Third-Party Websites
The DimixScreen websites may include links to third-party websites or online resources. Clicking these links will take the user to another website or resource that may collect personal information via cookies or other technologies. DimixScreen assumes no responsibility or liability for, and exercises no control over, third-party websites or online resources, their collection of personal data, or their use and disclosure policies. DimixScreen encourages users to review the privacy policies of external websites and resources to understand how their data is handled.
If you have any questions regarding our privacy policy, please contact us by email at [email protected] or [email protected].